Resolution of Breach of Contract Disputes in Car Sale Agreements by PT. Deltamas

Abstract

Transportation plays a crucial role in modern society, especially in developing countries like Indonesia, where both private and public transport systems are integral to daily life. Public transportation offers an affordable solution for individuals without private vehicles; however, it is often limited by schedule and route constraints, leading many to rely on private cars. This research aims to investigate the legal framework governing car sales agreements and the resolution of breaches of contract (wanprestasi) in Indonesia. Using a case research of PT Deltamas, the research explores the application of key laws, including the Indonesian Civil Code and the Consumer Protection Act, as well as dispute resolution mechanisms such as negotiation, mediation, arbitration, and litigation. The findings highlight the necessity of clear contract terms to minimize disputes and enhance legal certainty in business transactions. This research provides valuable insights for businesses and consumers in navigating car sales agreements and resolving legal conflicts efficiently.